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Turning Bereavement Into a Strategic Advantage: What Leading Hospice Agencies Do Differently
September 23, 2026 3:00 PM - 4:00 PM
(EDT)
Description
Transform bereavement care into a lasting competitive advantage.
Leading hospice agencies use bereavement care to strengthen family relationships, improve referral growth, and build a reputation that sets them apart.
KEY WEBINAR TAKEAWAYS
How to deliver value throughout bereavement that outpaces your competitors
Ensuring bereavement communication is timely, consistent, and scalable without overloading staff
Tracking the right KPIs to measure bereavement program effectiveness
Real-time feedback for sales and marketing to build a growth engine
WEBINAR DETAILS
Every hospice provides bereavement care. It's required. But most treat it as a compliance checkbox: a few mailings, a phone call, a support group flyer. Leading agencies treat it differently. They've discovered that bereavement is the longest relationship they'll ever have with a family, and one of the most powerful ways to stand out in a crowded market.
In this webinar, you'll learn what those agencies do differently. We'll cover how to deliver bereavement support that's timely, consistent, and scalable without overloading staff; which KPIs actually measure program effectiveness; and how to capture real-time family feedback that fuels community and referral growth. You'll leave with a practical framework for turning bereavement from an afterthought into a growth engine for your agency.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Palliative Care
WHO SHOULD ATTEND?
Executive leadership
Clinical management
Directors
Compliance
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.