Meeting the Hospice Volunteer Requirement: Recruitment, Retention & Best Practices

October 14, 2026 3:00 PM - 4:00 PM (EDT)

Description

Build a stronger volunteer program while confidently meeting Medicare requirements.

This practical webinar will provide volunteer directors and coordinators with the knowledge and best practices needed to meet the 5% volunteer requirement, strengthen volunteer participation, and build a sustainable program that supports patients, families, and the organization.

KEY WEBINAR TAKEAWAYS

• Best practices for managing hospice volunteers
• Key responsibilities related to volunteer recruitment per the requirements
• Reporting responsibilities of the hospice volunteer coordinator

BONUS MATERIALS

• Hospice volunteer coordinator job description
• Hospice volunteer job description
• Volunteer cost savings P&P (guidelines)

WEBINAR DETAILS

This webinar is designed to assist hospice volunteer directors and coordinators meet their requirements. We will review what activities qualify for the 5% requirement, and what activities do not. Discussed will be best practices for recruitment, retention, and utilization of volunteers to run a successful and effective hospice volunteer program. We will review FAQs related to volunteer requirements and who can volunteer. Volunteer directors/coordinators new to the role will walk away with a greater understanding of responsibilities and best practices.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice
• Palliative Care

WHO SHOULD ATTEND?

• Hospice volunteer coordinators/directors/managers
• Volunteers
• Social workers/spiritual caregivers/chaplains
• Bereavement coordinators
• Hospice leadership – DPCS/Designee

TAKE-AWAY TOOLKIT

• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Kathy Ahearn

ALECC, Inc.