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Toxic Teams: Strategies for Improvement

November 17, 2026 3:00 PM - 4:00 PM (EST)

Description

When the team struggles, patient care feels the impact

Learn practical strategies to address team dysfunction, strengthen collaboration, and create a healthier work environment that supports both your staff and the patients they serve.


KEY WEBINAR TAKEAWAYS 

  • Expanded understanding of team dynamics in healthcare
  • Framework of empathy around team growth
  • Concrete strategies to maximize team effectiveness and satisfaction

BONUS MATERIALS 

  • Chart/graph describing empathy framework for teams
  • One-page list of strategies to mitigate distress and improve team relationships and productivity


WEBINAR DETAILS

If you work in healthcare, you are likely part of a team, maybe even more than one. We know that sharing perspectives, expertise, and opinions improves patient care. It also impacts our professional identities and job satisfaction. Despite best intentions, teams do not always function well; they need deliberation, intention, and attention to meet their goals and operate at their best. This is often complicated by medical hierarchy, lack of time, role confusion/blurring, and personality mismatches. Such challenges can easily create toxic environments for team members. With an increased understanding of how teams form, change, and adapt we can mitigate some team distress and work towards interdisciplinary excellence, influencing patient care, and our professional wellbeing.


THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Home Care
  • Home Health
  • Palliative Care

WHO SHOULD ATTEND? 

  • Nurses
  • Administrators
  • HHAs/CNAs
  • Social workers
  • Case management
  • Physicians
  • Students

TAKE-AWAY TOOLKIT

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits


NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Vickie Leff

Contact Information

Michigan HomeCare & Hospice Association
Name: Cindy Thelen
Phone: (517) 899-2743
Email: cindyt@mhha.org