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“What Are You Going to do About This?!” Challenging Situations for Social Workers
August 27, 2026 3:00 PM - 4:30 PM
(EDT)
Description
Turn challenging moments into clearer, calmer solutions.
This webinar will give social workers a practical problem-solving framework to navigate recurring challenges, improve team communication, and respond with greater confidence when difficult situations arise.
KEY WEBINAR TAKEAWAYS
Different ways to think about and define problems before we start to solve them
Assuring the problems and solutions actually “belong” to us
First answer the question “Do we have consent to treat?” Maybe not always!
Scope-of-practice for social workers
BONUS MATERIALS
The “step model” to use as a guide for problem solving
A guide for additional learning for each topic
Sample policies/procedures
Case examples for team follow-up discussions
WEBINAR DETAILS
Many of the challenging situations we experience are actually very similar in nature. The strange thing is though that each time they occur, it is like we start all over again with our attempts to figure out how to resolve them. Sometimes the resolution is better communication with team members on our part; other times we need to have a very clear problem-solving system in place. This webinar will walk through common challenges we all face with a guide for better problem-solving overall.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Care
Home Health
Palliative Care
WHO SHOULD ATTEND?
Care team social workers
Social work managers
Members of the leadership team
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
