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Lunch and Learn: Foundations of QAPI: Building Sustainable Quality in Healthcare Delivery

August 26, 2026 12:00 PM - 1:00 PM (EDT)

Description

This session introduces the core principles of Quality Assurance and Performance Improvement (QAPI) and how they apply to all healthcare providers committed to improving quality, safety, and patient experience.  Participants will gain a clear understanding of QAPI's essential components - data use, root-cause analysis, performance improvement projects (PIPs), and leadership engagement.  The presentation offers practical examples to help teams integrate QAPI into daily operations, strengthen accountability, and drive measurable, sustainable improvements in care delivery.


Session Objectives:  

1.  Describe the Foundational principle and regulatory expectations of QAPI and how they apply across all healthcare stages.

2.  Discuss how to use data to identify risks, strengthen care processes and enhance patient outcomes.  

3.  Identify ways to build a culture of accountability and continuous improvement.  


Presenter:  

Jana Broughton, Quality Advisor, iMPROve Health


Nursing Contact Hours:

Michigan HomeCare & Hospice Association is approved as a provider of nursing continuing professional development by Pennsylvania State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.


Criteria for Successful Completion:

In order to receive contact hours you must stay for the entire session and not miss any more than 10 minutes and complete an evaluation for the session at the conclusion.  


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Contact Information

Michigan HomeCare & Hospice Association
Name: Cindy Thelen
Phone: (517) 899-2743
Email: cindyt@mhha.org
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