This registration page may not work well in Internet Explorer. Please use a different browser to complete your registration.

Challenging Conversations in Healthcare Leadership: From Emotional Reaction to Confident Action (Webinar)

March 24, 2026 12:00 PM - 1:30 PM (EDT)

Description

This webinar is designed to help home care leaders move from emotional hesitation to confident action when navigating challenging workplace conversations. Participants will explore why difficult conversations feel so hard especially in the home care setting, how emotions and past experiences influence leadership behavior, and practical strategies to prepare for conversations involving performance, boundaries, conflict, or accountability. With a clear emphasis on leadership skill-building—not therapy or HR policy—attendees will learn how to plan for desired outcomes, manage emotional reactions, and engage in conversations that build trust, clarity, and forward momentum within their teams.

Objectives

By participating in this webinar, participants will:

  • Recognize the emotional and cognitive factors that make conversations challenging and understand how these factors influence leadership behavior and communication outcomes in healthcare settings.
  • Apply a structured approach to preparing for challenging conversations by clarifying intent, managing emotional reactions, and focusing on desired outcomes rather than fear or avoidance.
  • Demonstrate practical strategies for engaging in difficult conversations with confidence and clarity, while maintaining trust, accountability, and psychological safety.

Continuing Education

This program is approved for 1.5 continuing education unit (CEU) for Florida-licensed skilled nursing, occupational therapy, and speech-language pathology/audiology professionals.

Meet the Speaker

Stephanie Greene, MHA, CPC, PCC, ELI-MP
Health Bridge Consulting LLC

Stephanie Greene is an ICF credentialed executive coach, leadership consultant, and former healthcare executive with nearly three decades of experience leading complex organizations through change. After serving in senior executive roles—including COO of Clinical Services—Stephanie now partners with leaders and organizations to strengthen emotional intelligence, psychological safety, and accountability without fear.

Her work focuses on helping leaders move from reactive, high-stress leadership to intentional, emotionally intelligent decision-making that improves trust, performance, and retention. Drawing on real-world executive experience and evidence-based leadership frameworks, Stephanie supports organizations in embedding emotional intelligence into hiring, onboarding, leadership development, and culture—not as a “soft skill,” but as a core leadership competency.

Stephanie is the owner and founder of Health Bridge Consulting and is known for her practical, candid, and refreshingly human approach to leadership development—especially in environments where the stakes are high and the pressure is real.


Pricing

MHHA Member:  $49.00

Non Member:  $98.00

View Event

Contact Information

Name: Cindy Thelen
Phone: (517) 899-2743
Email: cindyt@mhha.org
We're sorry. No registrations are currently available. You may wish to contact the event organizer for assistance.
{{ vm.EventInfo.ErrorMessage }}

Select Registration Options

Edit
{{vm.regWarningMessage}}
{{vm.regAlertMessage}}

Exhibitor Opportunities

Name Price Att Qty
{{ et.Name }}
{{ et.IncludedAttendeesCount }} {{ et.AttendeeRegType.RemainingPerType }} Remaining {{ et.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ et.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ et.Remaining }} Remaining
 Sold out

Attendee Registration Options Total Remaining: {{ vm.EventInfo.VacantSpotsPerEvent }}

Waiting List Available
{{ vm.stats.totalAttendeesCount }} Registered , {{ vm.OverallOverAmount() }} on Waiting List , {{ vm.OverallOverAmount() }} Over Limit
Name Price Qty
{{ rt.Name }}
{{ rt.IsMemberOnly ? ' (Members Only)' : '' }}
Limit: {{ rt.LimitPerPurchase }}
Included Attendees: {{ rt.AttendeesCountPerOneRegistration }}
{{rt.Price | currency }} {{rt.PriceAfterDiscount | currency }} {{ rt.Price | currency }}
{{ rt.RemainingPerType }} Remaining
{{ rt.RemainingPerType * -1 }} on Waiting List
{{ rt.RemainingPerType * -1 }} Over Limit

{{'[[Sponsorship]] Opportunities' | localizeString:'['}}

Name Price Att Qty
{{ st.Name }}
{{ st.IncludedAttendeesCount }} {{ st.AttendeeRegType.RemainingPerType }} Remaining {{ st.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ st.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ st.Remaining }} Remaining
 Sold out
Continue

Registration Information

Edit

Exhibitor - {{er.Name}}

Exhibitor #{{ $index + 1 }}

Total: {{exhibitor.TotalPrice | currency}} {{ exhibitor.IsBenefit ? "- Included as a Benefit" : exhibitor.IsDiscounted ? "- Discounts have been applied" : ""}}
Exhibitor Directory
Primary Contact
Booth Information
Additional Information
Additional Items

Attendee - {{er.Name}}

{{ att.getAttendeeTerm(vm.EventSettings.AdditionalAttendeesTerm, $index) }} #{{ att.getAttendeeIndexDisplay(vm.EventSettings.AdditionalAttendeesTerm, $index) }}

Total: {{att.TotalPrice | currency}} {{att.DiscountMessage | localizeString:'['}}
A No Show fee is being assessed for {{fee.EventName}} on {{fee.EventStartLocalTimeString}}.
More Information Less information

Address

Phone

Additional Information
Event Sessions

{{slot.Name}}

{{$select.selected.SessionName}}
(full)
{{slot.SelectedSession.SessionDescription + (slot.HasFees ? " (Price: " + (slot.PriceTotal | currency) +")" : "")}}
Additional Items

{{'[[Sponsorship+]]' | localizeString:'['}} - {{er.Name}}

{{'[[Sponsor]]' | localizeString:'['}} #{{ $index + 1 }}

Total: {{sponsor.Price | currency}}
Continue

Additional Items

Edit

{{(vm.EventInfo.Terms.Donation || "Fundraising") + " Opportunities"}}

Campaign Name Item Description Amount
{{item.CampaignName}} {{item.Description + (item.ShowMinimumPrice && item.MinimumPrice ? " (Min: " + item.MinimumPrice + ")" : "")}}
Continue

Complete Registration

Edit

Terms & Conditions

No Show Policy

{{ vm.EventInfo.EventSettings.NoShowPolicy }}

Enter Promo Code

Billing Contact

Registration Protection
This event is synced to a webinar so no confirmation email will be sent from GrowthZone.

Thank you to our {{'[[Sponsor+]]' | localizeString:'['}}