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Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample
September 24, 2026 3:00 PM - 4:30 PM
(EDT)
Description
Write emails that protect trust, reputation, and compliance.
This webinar will give professionals practical strategies to write clear, polished, compliant emails that strengthen communication, reduce risk, and avoid costly mistakes.
KEY WEBINAR TAKEAWAYS
How to write clear, conversational email that is opened and read — not ignored and deleted
Creating email that is HIPAA-compliant and auditable, keeping PHI and business records in mind
Writing for results, persuading even the most difficult readers to take desired action
How to manage legal risks when using ChatGPT and other generative AI writing tools to create email
Producing effective, grammatically correct email
BONUS MATERIALS
Great Grammar in Seven Steps
Sales Writing Simplified
Proofreading Pointers & Editing Tips
Business Writing in the Age of AI
WEBINAR DETAILS
In the battle for reader attention, thoughtfully written, carefully worded email that is on-target and free from mechanical errors is sure to come out on top. Email that is ill-conceived or badly written can drive away business and delay decision-making. Messages that are filled with grammar goofs, spelling slipups, and punctuation problems can turn off readers and call your professionalism into question. Tone-deaf email that is offensive, hostile, or otherwise inappropriate can trigger workplace lawsuits. Messages that expose PHI and business records can lead to HIPAA fines and litigation. Designed for those who seek real and immediate improvement in their email writing, this program will teach the skills and strategies necessary to write clear, compelling, correct email. A must for anyone who writes on the job, this program is an investment in your career and your organization’s assets, reputation, and future. Bonus: Following the webinar, you may submit up to three one-page email samples to writing coach Nancy Flynn for professional review, critique, and comments. This is a one-of-a-kind opportunity to receive individual guidance from a leading writing instructor.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Care
Home Health
Palliative Care
WHO SHOULD ATTEND?
Emerging leaders and executives
Managers and staff
Healthcare professionals and social workers
HR and training professionals
Marketing communications
Anyone who conducts business via email
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
