IDG & the Plan of Care (POC): A Hospice Requirement & Survey Dilemma

July 8, 2026 3:00 PM - 4:30 PM (EDT)

Description

When surveyors and auditors zero in on your hospice program, the IDG and Plan of Care are often where risk is uncovered. 

Are you confident your documentation tells the full, compliant story of patient care? Walk away with a clear, practical framework to strengthen your IDG process, ensure POC compliance, and reduce your risk of deficiencies and costly Medicare recoupment.

KEY WEBINAR TAKEAWAYS 

• How to conduct an effective IDG that supports the hospice process and updates the POC
• Key risk areas for POC survey deficiencies and how to avoid them
• IDG and POC best practices

BONUS MATERIALS 

• MLN fact sheet: Creating an Effective Hospice Plan of Care
• Medicare Benefit Policy Manual, Chapter 9 - Hospice
• Hospice denial fact sheet: 5PC09: Plan of Care
• Hospice Documentation Audit Checklist 

WEBINAR DETAILS

The IDG and Plan of Care remains a key area of focus and challenge for agencies both with surveys and financial audits. Currently, many hospice agencies are under increased scrutiny and oversight with requests for additional documentation review that includes both IDG and POC documentation. This presentation will provide a step-by-step guide on how to conduct an effective IDG, including documentation to meet the Plan of Care requirement. We will review all aspects of incorporating assessments, patient visits (both routine and PRN), care coordination, and changes of condition into the Plan of Care. Updating and reviewing the POC per the regulations and what team members should be involved will also be covered. This is an excellent opportunity for nurses new to hospice, clinical supervision, and/or leadership to learn how to avoid the pitfalls of survey deficiencies and recoupment of Medicare dollars. 

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice 
• Palliative Care

WHO SHOULD ATTEND? 

• Administrators
• Core hospice team members – medical directors, social worker, spiritual counselors, nursing staff
• Directors of patient care services
• Directors of clinical services 
• Nursing supervisors, managers, case managers 
• Field staff 

TAKE-AWAY TOOLKIT

• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only. 

Presented By

Kathy Ahearn

ALECC, Inc.