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Creating an LGBTQ+ Caring, Sensitive & Inclusive Program Webinar
February 11, 2025 3:00 PM - 4:30 PM
(EST)
Description
Does your agency provide a compassionate, culturally sensitive, and inclusive care environment for your LGBTQ+ patients and/or family members?
If not, do you know how to improve in this area? Do you understand the unique challenges, including those posed by different age groups? This program will address many of the obstacles you may encounter from various sources and provide best practices to improve care.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Define the acronyms and terminology in use today
Identify four obstacles/situations that may present unique challenges for members of the “LGB” community plus another four for members of the “TQ+” community
Differentiate between dynamics related to seniors versus younger LGBTQ+
Gauge your organization’s commitment and motivation to address potential obstacles and increase inclusivity
Assess individual and team obstacles to providing higher levels of care to these populations
Differentiate three methods to significantly address organizational, team, and individual obstacles
Define three best practices to improve care
WEBINAR DETAILS
Fear of discrimination and negative past experiences are just a few of the potential obstacles faced when caring for people from the LGBTQ+ communities. Additional impediments may be systemic within the organization, including non-inclusive information, resources, and processes; unprepared staff or volunteers; and team members who may not be the best fit. This webinar will focus on resolving potential obstacles in the hospice and palliative care environments when the goal is LGBTQ+ inclusivity and providing high-level care.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Palliative Care
WHO SHOULD ATTEND?
This informative session is designed for senior leadership and managers in both hospice and palliative care. All members of the IDT will benefit from learning more about this important, timely topic.
TAKE-AWAY TOOLKIT
Organizational assessment exercise to determine current strengths and areas that may need attention related to caring for members of the LGBTQ+ communities
Team assessment exercise
Individual assessment exercise
Suggested training curriculums for staff and volunteers
Organizational checklist for key areas of concern
Links to additional learning opportunities
Handout with additional lecture notes
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
