BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:Eastern Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:Eastern Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20260820T150000 DTEND;TZID=America/New_York:20260820T160000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism DESCRIPTION:Turn workplace conflict into stronger professional connection.This webinar will give leaders and team members practical tools to recognize conflict early\, de-escalate difficult conversations\, and build healthier\, more collaborative workplace relationships. \n KEY WEBINAR TAKEAWAYS Early warning signs and root causes of workplace conflict to recognize before tensions escalate and impact morale\, engagement\, and productivityEmotionally intelligent communication and de-escalation techniques for navigating difficult conversations with greater confidence and professionalismReplacing behaviors\, leadership habits\, and communication patterns that unintentionally fuel conflict with healthier\, more collaborative approachesPractical conflict resolution frameworks that will improve team relationships\, strengthen psychological safety\, and create more productive workplace interactionsAvailable On-Demand OnlyBONUS MATERIALS Conflict conversation quick guideWEBINAR DETAILSConflict in the workplace is inevitable\, but dysfunction\, resentment\, and toxic tension do not have to be. In this engaging and practical webinar\, participants will learn how to recognize the hidden signs of workplace conflict before it escalates into disengagement\, turnover\, or damaged relationships. Through real-world examples\, emotional intelligence strategies\, and proven communication techniques\, attendees will discover how to navigate difficult personalities\, reduce defensiveness\, de-escalate emotionally charged conversations\, and create healthier\, more collaborative work environments. Whether you lead a team or work within one\, this session will provide actionable tools to improve communication\, strengthen trust\, and transform conflict from a source of stress into an opportunity for growth\, clarity\, and stronger professional relationships.THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:Hospice Home CareHome HealthPalliative CareWHO SHOULD ATTEND? Director of operationsOperations managerClinical team leaderNurse leaderSales managerDirector of salesDirector of business developmentSales professionalAccount liaisonOffice managerTAKE-AWAY TOOLKITEmployee training logInteractive quizPDF of slides and speaker's contact info for follow-up questionsAttendance certificate provided to self-report CE creditsNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.Presented ByJoanna PeraPowered By Pera X-ALT-DESC;FMTTYPE=text/html:

Turn workplace conflict into stronger professional connection.

This webinar will give leaders and team members practical tools to recognize conflict early\, de-escalate difficult conversations\, and build healthier\, more collaborative workplace relationships.
 \;KEY WEBINAR TAKEAWAYS \;Available On-Demand Only

BONUS MATERIALS \;

WEBINAR DETAILS

Conflict in the workplace is inevitable\, but dysfunction\, resentment\, and toxic tension do not have to be. In this engaging and practical webinar\, participants will learn how to recognize the hidden signs of workplace conflict before it escalates into disengagement\, turnover\, or damaged relationships. Through real-world examples\, emotional intelligence strategies\, and proven communication techniques\, attendees will discover how to navigate difficult personalities\, reduce defensiveness\, de-escalate emotionally charged conversations\, and create healthier\, more collaborative work environments. Whether you lead a team or work within one\, this session will provide actionable tools to improve communication\, strengthen trust\, and transform conflict from a source of stress into an opportunity for growth\, clarity\, and stronger professional relationships.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

WHO SHOULD ATTEND?  \;

TAKE-AWAY TOOLKIT

NOTE: \;All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Joanna Pera
Powered By Pera


LOCATION: UID:e.4140.1562744 SEQUENCE:3 DTSTAMP:20260703T151029Z URL:https://members.mhha.org/events/Details/the-leadership-skill-no-one-teaches-managing-conflict-with-confidence-professionalism-1842129?sourceTypeId=Hub END:VEVENT END:VCALENDAR