Beyond Empathy: Navigating the Emotional Landscape of Care for the Seriously Ill

October 21, 2026 3:00 PM - 4:30 PM (EDT)

Description

Care for others begins with understanding yourself.

Emotional self-awareness strengthens every patient and family interaction while protecting both compassionate care and professional boundaries.

KEY WEBINAR TAKEAWAYS

• The role of countertransference: Analyze and recognize predictable emotional responses and countertransference that arises when working with patients and families
• Self-awareness strategies: Assess your personal emotional triggers to establish professional boundaries and avoid projecting personal issues onto patient interactions
• Real-time coping techniques: Utilize "in-the-moment" strategies and grounding techniques to maintain an authentic, attentive, and supportive presence during clinical care

BONUS MATERIALS

• Quick guide to understanding countertransference
• Individual and team exercises to increase self-awareness
• Strategy tips to help with the emotional impact of this work

WEBINAR DETAILS

This webinar will discuss the important impact of our own expectable emotional reactions to the work we do. Developing this self-awareness and understanding the role of countertransference allows us to be exquisitely present with patients and families, providing the best care possible. It also ensures we are not visiting them with our own emotional issues. We will review expectable reactions; explanation and role of countertransference; strategies for understanding; and ideas for in-the-moment responses.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES: