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Beyond Empathy: Navigating the Emotional Landscape of Care for the Seriously Ill

Beyond Empathy: Navigating the Emotional Landscape of Care for the Seriously Ill

Wednesday, October 21, 2026 (3:00 PM - 4:30 PM) (EDT)

Description

Care for others begins with understanding yourself.

Emotional self-awareness strengthens every patient and family interaction while protecting both compassionate care and professional boundaries.

 

KEY WEBINAR TAKEAWAYS

  • The role of countertransference: Analyze and recognize predictable emotional responses and countertransference that arises when working with patients and families
  • Self-awareness strategies: Assess your personal emotional triggers to establish professional boundaries and avoid projecting personal issues onto patient interactions
  • Real-time coping techniques: Utilize "in-the-moment" strategies and grounding techniques to maintain an authentic, attentive, and supportive presence during clinical care

 

BONUS MATERIALS

  • Quick guide to understanding countertransference
  • Individual and team exercises to increase self-awareness
  • Strategy tips to help with the emotional impact of this work

 

WEBINAR DETAILS

This webinar will discuss the important impact of our own expectable emotional reactions to the work we do. Developing this self-awareness and understanding the role of countertransference allows us to be exquisitely present with patients and families, providing the best care possible. It also ensures we are not visiting them with our own emotional issues. We will review expectable reactions; explanation and role of countertransference; strategies for understanding; and ideas for in-the-moment responses.

  

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

 
  • Hospice
  • Home Care
  • Home Health
  • Palliative Care
   

WHO SHOULD ATTEND?

 
  • Nurses
  • CNA/HHA
  • Social work
  • Physicians
  • Administrators
 

 TAKE-AWAY TOOLKIT

 
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits
 


NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

 

Presented By

 Vickie Leff 

WEBINAR
Event Contact
Cindy Thelen
(517) 899-2743
Send Email
Wednesday, October 21, 2026 (3:00 PM - 4:30 PM) (EDT)
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