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MHHA Hospice Volunteer Managers Education Day

October 29, 2026 9:00 AM - 3:00 PM (EDT)

Description

AGENDA

8:30 am - 9:00 am               Registration/Cont. Breakfast

9:00 am - 9:15 am               Welcome & Introductions

9:15 am - 10:45 am              

Responding to Dementia-Related Behaviors 

Learn about common behavior changes, how to use non-medical approaches to address these behaviors and how to recognize when additional help is needed.

Presenter:  Alzheimer's Association of Michigan

10:45 am - 11:00 am              Break

11:00 am - 12:30 pm              

When the Only Appropriate Response is Presence

At the end of life, there are moments when words, tasks, and solutions are not required. Sometimes your willingness to be present is most needed. This interactive session explores the meaning and practice of intentional bedside presence and the unique role hospice volunteers can play in creating a sense of connection, safety, and dignity for patients and families. Through reflection, discussion, and experiential exercises, participants will consider how to move beyond “doing” and develop a deeper capacity for simply being with another person during one of life’s most profound experiences.

Presenter:  Kimberly Wamba, PhD, President, CEO Doula Care specialist with Sacred Life Care Initiative

12:30 pm- 1:30 pm                Lunch on Own

1:30 pm - 3:00 pm                 

Group Discussion/RoundTable

What are the most pressing concerns in your volunteer program? How does your volunteer program make you proud? Join this engaging discussion of best practices, survey readiness among other topics. Bring your questions and be ready to share with your peers.

Presenter: Karen Ketola, Volunteer Coordinator, U of M Health Sparrow Hospice and Amber Wallace, Volunteer/Events Coordinator, Harbor Hospice


Meals & Breaks
We’ll take a break for lunch. Please feel free to bring your own sack lunch, or there is the mall food court on site available.

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Contact Information

Michigan HomeCare & Hospice Association
Name: Cindy Thelen
Phone: (517) 899-2743
Email: cindyt@mhha.org
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