Social workers, counselors, spiritual caregivers and chaplains are essential for enhancing quality reporting, supporting compliance, and improving patient care. This session will explore their responsibilities per the regulations within the IDG/IDT, including reviewing and updating the Plan of Care. These roles add value to an agency’s quality reporting and are critical to the hospice care process. Strategic visits at critical points not only strengthen the patient experience but also positively impact reimbursement and overall agency performance.