The Anatomy of a High-Performing Inquiry-to-Admission Referral Process Webinar
The Anatomy of a High-Performing Inquiry-to-Admission Referral Process Webinar
Thursday, March 13, 2025 (3:00 PM - 4:30 PM) (EDT)
Description
Hold on to your seat!
This session will challenge traditional thinking about the inquiry-to-admission referral process and its role in service excellence. It will explain the ways a high-performing method can bring growth and how you can turn referrals into actual admissions by mastering five essential elements. Join us for an admission “anatomy” lesson!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Describe how important the referral inquiry to admission process is to service excellence and growth
- Explain the functioning of the five key elements in the referral-to-admission process
- Identify how a high-performing referral-to-admission process indicates a strong culture of growth
- Distinguish the difference between a passive and active referral inquiry-to-admission process
- Use a 90-day pending list to increase your census
WEBINAR DETAILS
Why spend one more dollar to make the phone ring more than it already does if you cannot convert the inquiries coming your way?
The front-end referral inquiry that starts a business relationship is the lifeblood of any organization, healthcare or not! This webinar will explain the progression of a referral inquiry to the admission process for hospice and homecare. Five key elements will be explored:
- Knowing you are capturing all referral inquiries
- Creating an intense sense of urgency
- A well-developed eligibility process
- A 90-day pending list and work process
- Organizational commitment and wisdom
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Palliative Care
WHO SHOULD ATTEND?
This informative session is designed for owners, executive directors /administrators, directors of intake/referrals, directors of business development and marketing, intake staff, liaisons, sales staff, and directors of clinical services.TAKE-AWAY TOOLKIT
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.