Description

In this fast-paced session, you’ll learn how to move beyond spreadsheets and reports to pinpoint priority issues in real time, uncover the real “why” with practical root cause tools, and build PI plans your team can actually execute. Elevate your QAPI program and transform data into lasting impact — one improvement at a time.

KEY WEBINAR TAKEAWAYS 

• Interpreting hospice QAPI data effectively to identify high-risk, high-volume, and problem-prone areas that warrant performance improvement efforts
• Root cause analysis techniques (5 Whys, fishbone diagrams, flowcharting) that uncover true system-level causes and guide targeted corrective actions
• Measurable, actionable PI plans using SMART goals, strong intervention strategies, and interdisciplinary team collaboration
• The use of structured audits and KPI dashboards to evaluate PI effectiveness, ensuring progress is tracked, shared, and aligned with benchmarks
• Embedding PI changes into workflows, training, policies, and organizational culture