Emotional responses in the clinical practice of palliative and hospice care are not only expectable and normal, but they also yield valuable insight and information to inform our interventions, relationships and practice. Understanding the impact of our emotional reactions on patient interactions, decision-making, and patient-clinician relationships is a key to providing best care. In a specialty that is highly relational, paying attention to the dynamics between patient and clinician is critical. The presentation will deepen participants understanding of their own emotional responses and provide strategies to engage with this knowledge to improve care.