Description

The word "hospice" is often difficult for patients and caregivers to hear after battling an extended illness or when an acute medical condition strikes.  Each patient referred to hospice brings a unique experience that resulted in a terminal prognosis and at times referrals are made with minimal information shared about the hospice philosophy.  This session will provide guidance and examples for hospice team members to utilize when meeting with patients and families for the first time.  Tips on presenting and answering questions regarding the hospice election and addendum statements will be provided.  Discussion will address frequent concerns and questions that patients and caregivers have and provide guidance that supports and guide patients as they navigate the final chapter of their lives. 

TAKE-AWAY TOOLKIT

• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits