When Beliefs Collide: Interacting with People with Different Belief Systems Webinar

Description

Can you suspend judgment if a tough topic comes up? Can you maintain professional boundaries? Will you spend the same amount of time with clients with whom you agree or disagree? Learn strategies, methods, and conversation tips to help with challenging situations.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Describe four situations where it might be challenging for care team members to suspend judgment in order to provide optimal care
• Understand how and why conversations surrounding topics such as religion or politics can interfere with quality patient/family care
• Detail two situations where skillfully participating in and/or acknowledging certain topics, while observing professional boundaries, can actually assist in providing quality care
• Explain three key concepts that assist in framing a “professional” conversation surrounding potentially challenging topics
• Apply two methods/approaches to common situations with colleagues, patients, families, and others that can assist in maintaining professionalism and boundaries

WEBINAR DETAILS

Interacting with people who don’t think the same way you do may not be so easy. The hospice promise is to help everyone to have their best possible end-of-life experience, regardless of who they are, their backgrounds, their beliefs, or similarities and differences. Sometimes the people who speak loudest about this as their guiding principle have the most difficult time with it. It can be very easy to justify or rationalize our beliefs as being “right” which can lead to feeling extremely uncomfortable in the presence of those who think differently. Will a political sign in the front yard change how you present or perform when you enter that home? This webinar will explore how to approach these types of situations and how to stay on top of, maneuver around, or suspend judgment in order to provide optimal care to all.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice
• Palliative Care

WHO SHOULD ATTEND?

This informative and challenging webinar is designed for all hospice staff and volunteers. It is likely everyone is involved in these situations at times, and it is helpful to be knowledgeable and prepared.

TAKE-AWAY TOOLKIT

• Staff discussion guide, including presenter guidelines
• Volunteer discussion guide, including presenter guidelines
• Exercise with possible scenarios, including methods/techniques and interventions
• Extensive list of resources for more information on specific interventions and approaches
• Handout with additional lecture notes
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

Gary Gardia