Description

This session takes a deep dive into what data really matters, how to collect and track it without overburdening staff, and how to translate raw numbers into clear insights that guide decisions, elevate care, and support a thriving hospice culture.

KEY WEBINAR TAKEAWAYS 

• Core components of a strong QAPI foundation and how they support the definition and purpose of Quality Assessment
• Key data elements that matter most for QAPI, distinguishing between high-value data and non-essential information
• Structured approaches to collecting and capturing data that improve consistency, reliability, and relevance across departments
• Department-specific improvement opportunities and how cross-departmental insights contribute to a comprehensive (360°) QAPI program.
• How to use collected data to identify actionable Performance Improvement initiatives
• Next steps for improving your QAPI processes — the right metrics, tracking methods, and communication strategies

TAKE-AWAY TOOLKIT

• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits