Description

Per-diem DME pricing may look cost-effective, but in hospice operations, the lowest rate often carries hidden consequences. In this session, Hall, Co-Founder and Chief Strategy Officer of Qualis, examines how low-cost DME models impact service reliability, staff workload, and overall margins. Drawing on real operational experience, he highlights where breakdowns occur first — and how hospices can evaluate DME partners beyond price to protect both patient care and financial performance.

Objectives:

1.  Identify the hidden operational costs associated with low-per0diem DME pricing models.

2.  Recognize early warning signs of DME service breakdowns before they impact patient care and margins

3  Analyze how cost-driven DME contracts shift workload and risk onto hospice teams.

4.  Evaluate DME partners using a total0cost and service0realiatiblity framework rather than price along.  

5.  Apply practical strategies to strengthen DME oversight and improve operational predictability.  

Audience:

Hospice and Home Medical Equipment Providers

Presenters:

Hall Thorp, CoFounder and Chief Strategy Officer, Qualis